1. Overview
Call2action AI Inc. (“Company”, “we”, “our”, “us”) operates an AI-powered applicant tracking system (ATS) designed for high-volume hiring in the U.S. trucking industry.
This Privacy Policy explains how we collect, use, store, and share personal information of job applicants (“Candidates”) and business customers (“Clients”).
2. Information We Collect
We collect the following categories of personal data:
Basic Information
- First name
- Last name
- Phone number
- Email address (if provided)
- Approximate location (non-precise)
Professional & Hiring Data
- Resume / CV
- Work history
- Interview responses (including AI voice interviews)
Identity & Licensing Information (Sensitive Data)
- Commercial Driver’s License (CDL) (front and back)
- CDL Medical Card
Additional Data
- Candidate photo (if provided)
- Any additional information voluntarily submitted
We do not collect Social Security Numbers (SSN).
3. How We Use Information
We use collected data to:
- Conduct AI-based screening and interviews
- Evaluate candidate qualifications
- Facilitate hiring processes for trucking companies
- Store and manage candidate profiles
- Improve platform performance and AI systems
- Communicate with candidates and clients
4. AI Processing Disclosure
We use artificial intelligence, including automated voice interviews, to assist in candidate screening and evaluation.
- AI is used as a support tool and is not the sole basis for hiring decisions. Final hiring decisions are made by human employers (Clients).
- Candidate information may be processed using AI tools as part of the hiring process.
5. Data Sharing
We may share personal data with:
Clients (Trucking Companies)
Candidate data is shared with employers for hiring purposes.
Service Providers
We use trusted third-party providers to operate the platform, including:
- Meta Platforms (advertising & lead generation)
- Stripe (payments)
- Indeed (job distribution)
- Checkr (background checks)
- Zoom (communications)
- RingCentral (phone systems)
We only share data as necessary to provide our services.
6. Data Storage & Retention
We store data on secure servers and retain it:
- As long as necessary for hiring purposes
- Or as required by law
Clients may retain candidate data independently.
7. Data Security
We implement reasonable safeguards to protect personal data, including sensitive licensing information. However, no system is completely secure.
8. User Rights
Depending on applicable laws, users may:
- Request access to their data
- Request correction or deletion
- Withdraw consent
Requests: info@call2action.ai
9. Children’s Privacy
Our services are intended for individuals 18 years or older. We do not knowingly collect data from minors.
10. Business Information
Call2action AI Inc.
320 High St, Palo Alto, CA 94301, USA
Registered Office:
1007 N Orange St, 4th Floor Ste 1382
Wilmington, DE 19801, USA
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will notify users by:
- Updating the Effective Date, and/or
- Providing notice via the platform or email
We encourage users to review this Policy periodically.